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Frequently Asked Questions

  • What types of businesses do you accept for credit card processing?
  • How long will the application process take?
  • What Credit Cards can my business accept?
  • What are your rates and fees?
  • Your competitors offer free equipment. Why don't you?
  • How do I get paid when I make a Credit Card sale?
  • How long will it take for me to receive my funds?
  • Do I need a dedicated checking account to accept payment?
  • What kind of support does Alipse Merchant Services offer?
  • I'm concerned about my credit history. How will this affect my ability to get approval to process credit cards?
  • If I have problems with my terminal or other equipment, what sort of support will I receive?

    What types of businesses do you accept for credit card processing?     We process for just about every type of business including retail, Internet/on-line, professional services, trade shows, mail/telephone order and in-home based businesses. Apply now or contact us for more information.
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    How long will the application process take? Fill out our online application form and we will over-night or fax the original paper application back to you for your signature and completion. If time is of the essence, contact us and we will provide you with online access to the full merchant application and agreement. (We can over-night or fax that to you as well). Within 48 hours of our receiving your completed application we will have your processing equipment to you, allowing you to begin processing credit cards.
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    What Credit Cards can my business accept? Visa, MasterCard, Discover, American Express and Gift Cards.
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    What are your rates and fees? Our rates are extremely competitive and vary by merchant type and sales volume. Please contact us for a rate quote.
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    Your competitors offer free equipment. Why don't you?     Most "free equipment" offers are designed to lock you to your merchant processor. (Similar to the "free" phone offers you get with a cellular service contract.) These "free" offers get expensive if you're not satisfied with the service and wish to change providers. We'd like to think that our price and service are good enough that we can earn your loyalty without gimmicks. So we don't try to lock you in by offering so-called freebies upfront. We sell all our equipment to you at our WHOLESALE COST. It's a good deal for you that gives you flexibility and control, and it keeps us on our toes!
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    How do I get paid when I make a Credit Card sale? The proceeds of your credit card sales are credited directly into your checking account.
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    Do I need a dedicated checking account to accept payment? If your business operates as a corporation, yes, a business checking account is required. If your business is a sole proprietorship or partnership, the only requirement is that the individual or partners' name(s) must be on the account.
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    How long will it take for me to receive my funds? Your funds will be deposited into your account within 24-48 hours which is the standard for all processors.
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    What kind of support does Alipse Merchant Services offer? We offer 24 hour telephone support 365 days per year.
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    I'm concerned about my credit history. Will this affect my ability to get approval to process credit cards?     Alipse has programs for every client.
    This gives us the flexibility to approve most any type of business or personal credit, even those with less than perfect credit.
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    If I have problems with my terminal or other equipment, what sort of support will I receive?     We supply all new and refurbished equipment with a five year warranty on the terminal and a one year warranty on the printer mechanism. After any factory warranty has expired you may utilize our equipment exchange program. If it is determined that your terminal needs repairs, a replacement version of the same model will be sent within 24-hours. In most cases we can ship your replacement terminal pre-programmed and ready for immediate use.
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