About us

We have been in the merchant processing business since January of 1999. Alipse is now a nationwide company headquartered Driggs, Idaho, a small mountain town in the shadow of the Teton range. We love the mountains, and the small town environment allows us to employ and retain some of the friendliest and most helpful customer service staff that you’ll find anywhere. When you call us during business hours will you never have to navigate a phone tree or wait on hold. We know that our job security lies in your satisfaction with us, and we take pride in our reputation for quality customer service and competitive pricing.

	Tom My first experience with merchant processing was as a merchant myself. As a restaurant owner I became dissatisfied with my bank processor's high fees and lack of customer service. I began to seek a better way and in the process soon discovered that local banks were not my only option for processing my credit card transactions. The more I researched the industry the more I realized I could help other businesses like mine by entering the card processing business. So In 1998 I founded Ivan Merchants, today known as Alipse. My commitment was to offering card processing backed by integrity and unmatched service. Now, 10 years of growth later, I am proud to say that our entire organization is committed to those same basic principles. Our team is educated, conscientious and committed to our customer's satisfaction. Our influence
in the marketplace has forced traditional processors to be more competitive with their pricing and our service remains unmatched. When you contact us you’ll find that live, interested, and capable people are ready to answer your questions and resolve your issues. In addition to remaining focused on superior basic services, we never loose site of this constantly evolving industry. Advancements in payment systems are developing rapidly and our merchants will not be left behind. Thank you for your business. I am both grateful and humbled by your decision to entrust us with one of the most important aspects of your business--credit card processing.
	Rebecca When I joined the Alipse Merchants' team, I brought along with me a strong background in customer service and support as well as enthusiasm and dedication. Part of my role at Alipse Merchants is to train new sales consultants. I work very hard to ensure our consultants have strong product knowledge, but what I enjoy most is instilling the desire to provide excellent customer service. My goal is to have every sales consultant ready to meet all of your processing needs. That means being able to offer you the most appropriate rate platform, recommend the best credit card processing terminal, introduce you to on-line reporting or set-up your business for internet processing.
In addition to training I also spend time with customers answering questions concerning their accounts. Customers are often surprised when I follow through with promises I have made to them. Being thorough and timely is part of who I am. I enjoy people, problem solving, teaching and professionalism. For me, Alipse Merchant Services is a great fit!
	Liz For me, writing a bio is a very difficult task. On the other hand, financials, tax preparation, balancing, reconciling, remittances, receivables... are a piece of cake. (I also pay the employees, which keeps them happy!) My true passions are being outdoors and being active, spending as much time with my family as possible, or traveling to exotic places guided by non-english speaking natives. That is why I am committed to being thorough, efficient, and conscientious. Besides being in my nature to do a great job, it allows me more time to do more of the things that are important to me! There! Bio accomplished. That wasn't so bad!
	Becky Throughout my years at Alipse Merchants, I have seen an industry that never stops changing. There are always new forms and new ways of submitting them. There are always new security measures that are implemented; there are new terminal types or discontinued peripherals... you name it. But, the one thing that stays the same is the merchant relationship. My experiences are used daily for you, the merchant, to help make your credit card processing as smooth and easy as it can be. In this age of automation, we are pleased to be able to offer you a live person when you call in to Alipse Merchants. I personally love it when I recognize a merchant from a call that may have occurred years ago or when they remember me! As we grow and expand here at Alipse Merchants, it is my goal to always offer you the friendliest and most helpful service you can get! I am proud to be a part of such a dynamic team, come join us today!!
Dan I am the newest member to the Alipse Merchant Services team! While I have a great deal to learn, my experience in accounting and customer service are a definite boon in helping me get up to speed. I look forward to the challenges ahead and being able to help our customers with all aspects of their merchant banking.
	Randy I began working with Alipse Merchants after 10 years of experience in the lottery industry dealing with terminal transaction technology. There are many similarities in the types of hardware and communications so the transition has been almost seamless. At Alipse I help merchants and sales reps with equipment and supply needs. Alipse is a great place to work. And, Alipse Merchant Services is also a great company to entrust with your credit card processing. I look forward to assisting you in the future!
	Reed I have been with Alipse Merchants for nearly 8 years and have worn many different hats along the way. Currently, I manage the Stored Value Products department. This is an ideal situation for me as I have the opportunity to work in graphic design. I also enjoy developing close working relationships with our merchants as I help them design unique and interesting personalized gift cards. I am also proud of being able to print the cards we design. It allows us to offer the lowest minimum quantity in the industry (50 cards)!! Whether creating products for merchants to display their gift cards, streamlining enrollment and printing procedures, or brainstorming new promotional avenues, I get a tremendous sense of accomplishment in providing a program that generates positive results for our merchants. I look forward to making it work for you!